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Miscellaneous
How-To's
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Index Anonymous FTP Setup
Your
anonymous ftp site is completely different from your web site. When people
ftp to your domain anonymously, they will see the following
directories:
bin/ dev/ etc/
incoming/ lib/ pub/
"pub" is where you
should put all your anonymously accessible files.
"incoming" is for the anonymous users to upload
files.
For security the following applies:
- Only the incoming directory can be written to
anonymously
- Subdirectories are not creatable
- The incoming directory is not readable by people
dropping files there
You are responsible for any "pirated"
software uploaded by the anonymous users. The anonymous ftp sites will be
periodically monitored for any abuses.
You may
ignore the other directories.
Access Via The Web
To access the
anonymous FTP site via the web, use the following
address:
ftp://yourdomain.com/pub/
Your HTML to download a file called mirc511s.exe
from a webpage would look like this:
<A
HREF="ftp://yourdomain.com/pub/mirc511s.exe">Download Mirc
Now</A>
You should tell your visitors that they may need to
right-click on the link if they are PC users, or if they use a Macintosh,
they need to hold down the mouse button on the link, then select the
appropriate option from the Pop-up menu.
Please note it's possible during peak hours to
receive a "too many anonymous users error", We must restrict the number of
simultaneous anonymous users to keep the webserver and normal FTP
performance within normal limits. If you receive this error often you may
want to put you downloadable files in your main web directory and link to
them with an http call
Example:
http://yourdomain.com/files.zip
This assumes the zip files are in the main web
directory.
Note - if your customer
experiences slow download performance, chances are it's a problem on the
internet. We maintain a large margin of available bandwidth so bottlenecks
never occur within our network. Please feel free to send an inquiry to be
sure all the servers are operating properly, if you include there ISP's
IP# we will run traceroutes to see where the delays are occurring.
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Password Protected Web Directory
NOTE: This feature is not installed on new sites,
password protecting a subdirectory can now be done with the PlusMail control
panel.
Virtual Publisher Security System (for qualifying
accounts).
To password protect different
directories on your domain you can use the Virtual Publisher Security
System (for qualifying accounts). If you have this on your account, the
administrator's page with directions and forms for entering new
directories and users is found at:
http://www.yourdomain.com/password/admin.html
Netscape or Internet Explorer
Using Netscape or Internet Explorer, you can create
secure
directories and add users and
passwords. The admin page is very
simple
to use. Just avoid adding groups or users with spaces in their
names as this produces errors.
FrontPage
Note for
Front Page users: The password administration script works poorly on
FrontPage for sites. You will still receive it installed by default but
we cannot provide any support if you choose to use it. Below are some
guidelines you should follow. It is very important that any directory
you are trying to protect be world readable and Writable.
This is done by the following Unix command: chmod 777 directory-name.
The main directory and any subdirectories will need to be changed in
this way. Also make the /password directory chmod -R
777.
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Setting up Your Own "404:File Not Found" Error Page
A file already exists in the www directory of your
server. It's called missing.html. You can edit it to your liking, or
create your own. As long as it's called missing.html and it's in your root
www directory, the server will display it whenever someone tries to access
a page on your domain that does not exist.
Long File
Names
There is no limitation for the length
of file names on the server. However, only names containing from 3-16
letters are legal for email accounts, FTP accounts, and Telnet
accounts.
Zip/Unzip Files
This Unix program is compatible with the zip
program for DOS and Windows. To zip files, first have the files uploaded
to your server, then log into your account with Telnet. Navigate to the
directory where the files are that you want to zip.
(for instance by typing cd www then cd sounds).
Then type: zip myzip file1 file2
file3
This puts the files "file1", "file2", and
"file3" into a new zip archive called
"myzip.zip".
On the other hand, if
you had the archive"myzip.zip" and wanted to get back the files, you would
type: unzip myzip
Typing zip or unzip by itself will
give you a usage summary, showing nearly all the options available.
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Other Programs Miva Merchant
Miva Merchant is a multi-page fully web
administered shopping cart. You must purchase a license to use
this. We will place the proper files into your Home Directory
after you purchase a license on your domain. This is
generally done within 24 hours of purchase with the exception of
Saturday.
Basic Setup
Using your web browser, do the following:
HTML script corp. will answer any question or
problems that may arise during your configuration generally you can
completely setup your shopping cart with no problems.
Java
Chat
We provide a selection of Java Chat
programs for use on your domain. Extra charges
apply for use of this feature. See our fee schedule for pricing.
If you have applied for
basic Java Chat, look on
your website for a chat directory. It will already be configured
for your server. To join the chat, with your browser, go
to:
http://www.yourdomain.com/chat
The page can be
customized, but leave all the tags alone that have to do with
<APPLET CODE>.
These rooms are capable of up to 20 users at one
time.
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Real Audio/Real
Video
Real Audio or Real Audio/Video is
available for an extra charge. See our fee schedule
for details. Real Audio is a real time audio
transmission/player system. A digital audio stream is transmitted from the
server over the Internet to the destination and played immediately, rather
than being stored to disk first and then played.
Each audio clip requires two files: a metafile with
extension .ram, and the digital audio clip itself, with extension
.ra.
The .ram file holds one or more lines of ASCII text, each
of which references the .ra file
to be played
when the .ram file is accessed by the browser. Entries in .ram files have
the form:
pnm://machine.host4u.net/yourdomain/name-of-clip.ra
Place your .ram and .ra files in the
realaudio subdirectory, which is found in your www directory.
Important: .ram files must be uploaded in ASCII
mode while .ra files must be
uploaded in BINARY
mode.
You may then access these files via a
web browser at:
http://www.yourdomain.com/realaudio/file.ram
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Majordomo
If you wish to to have a Majordomo listserver activated, email us
and tell us the name you would like, be sure to check with sales for
pricing. Make sure it has a different name than the name of your domain.
For instance if your domain is fredhappy.com, you might want to ask
for fredhappydomo.
Once we have set up your Majordomo listserver, you
can get help by sending email to
majordomo@yourdomain.com.
On the first line of your email, just type the word
HELP. You will be sent a general help file. If you want more
detailed instructions on using Majordomo, email to:
Domo@safe-order.net For full
instructions
Another great resource for Majordomo information
is:
http://www.greatcircle.com/majordomo/majordomo.manual.txt
PHP3
PHP3 is a 3rd party scripting engine. Please
Note: We do not provide support for PHP3. We have added it
for users that our already familiar with it. To use PHP3 on your
domain just end the php pagewith .php3 rather than .html
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Microsoft
FrontPage
Microsoft FrontPage is a WYSIWYG
(what you see is what you get) web building program. If you use, or plan
to use FrontPage to build and manage your website you must be sure to
indicate this when opening your account. FrontPage requires special
"extensions" installed on the server. If you do not have a FrontPage
Account, you will need to contact us to have your account modified before
your FrontPage Web will work.
Publishing Your FrontPage Web
After you
have built your web pages on your computer, you will be ready to publish
them. Basically, this just means that you will upload them to our
server. Once this is done, your pages will be viewable from the
web. However, you must do this in the following manner.
Warning: FrontPage Account holders should never use FTP to
transfer files as it can damage the FrontPage extensions.
1. Launch FrontPage Explorer and open the web you’ve created
on your computer.
2. From the menu at the top of the window,
select File, then Publish
3. A) If this is the first time you
publish to our server, select More Webs and enter the location
you want to publish your FrontPage web to.
(www.yourdomain.com) Hit Return (Enter) on your
keyboard.
B)
If you have published to the server before, your "Destination
Web Server" (www.yourdomain.com) will appear in the
Publish window.
IMPORTANT: Use www.yourdomain.com as the
Destination Web Server to publish to our server. Leave the
"Destination Web Name"
blank.
4. You will be asked for your USERNAME and PASSWORD.
This is your domain's User ID and your FrontPage Password (which may
be different than your regular Telnet/FTP/POP password). If you're not
sure what it is or if you aren't allowed past this point, you'll need
to contact us for a new FrontPage password.
5. You can watch the progression of the
upload by looking at the bottom left corner of FrontPage
Explorer.
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Open Your Published Web
Once your
FrontPage Web is published and online, you will need to access it to
make updates and changes. Be sure that you are connected to the internet
before attempting to open your web on our server.
1. Open FrontPage Explorer and choose File >
Open FrontPage Web.
2. You can
now choose to open a previously created web on your PC or your
web on our server.
3. Highlight the
appropriate web or type in the web address (www.yourdomain.com)
and click OK.
4. Enter your
Username and FrontPage Password if required.
5. Make modifications and recalculate links if
needed. (See your FrontPage Manual for info on when it's
necessary to recalculate links.)
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Troubleshooting Common Problems with FP98
The following are common problems and solutions encountered with
using FrontPage and FrontPage98. If you are having a problem not listed
here, please feel free to contact support for help.
Getting error - "Root Web Busy"
FTP or Telnet to your site and remove the "service.lck"
file in /www/_vti_pvt. This usually happens when a FrontPage
session is interrupted before completion.
Server timing out when publishing large
sites.
This difficulty arises when
the uploading link times out in the process of copying the web to our
server. The only suggestion Microsoft has offered so far is to break
the main web into a group of sub webs on
your PC, then upload these individually. If this
problem persists for you, please contact support.
Getting Error - "Front Page Extensions not
Installed"
We often see this error being
reported even when the extensions have been installed. If you
get this error, please contact support and we'll make sure the
extensions are installed and repair them if necessary.
NOTE: The extensions are easily
corrupted. Please use only FrontPage Explorer to update your web
site on the server. Never use FTP.
I published but my web's not
there!
This will happen when the
"Destination Web Name" is filled in when publishing to our
server. This box should be left blank. If you put any other name
in this box it will create a subdirectory off of your root web and
copy all of your files into it. Your site will exist under a
subdirectory instead of at the top level /www where it should
be.
My counter, bbs, guestbook, etc isn't
working.
These problems are
generally due to incorrect permissions on either the directory,
file(s) or cgi script(s) that are associated with them. Please
don't change the permissions of your files or directories unless you
have a specific reason for doing so and you know what effect it will
have on your site.
My forms won't work through the Secure
Server.
The call to a cgi script
using the Secure Server must not be within a webbot. Use a
normal cgi call in your html script for Secure Server calls.
My search bot doesn't return any
results.
The /www directory must be world
readable AND you need to recalculate links BEFORE publishing (or after
editing directly on the server). If it still doesn't work:
FTP to the server and go to the /www/_vti_txt/default.wti
directory. Delete any files that begin with "ALL.".
Don't delete any other files. Then using Windows Explorer, do
the same thing on your PC. Recalculate links, test locally with
your browser and publish.
FP starts the Web Publishing Wizard when I
try to publish.
Cancel the
operation and contact support to have the FP extensions
installed/repaired.
Why is my page renamed on the server when I
publish?
The "Default Document" of
your web is automatically renamed by the server to what is required by
the configuration of the server. For example, if you've named
the main page "index.html", it may be renamed
"default.html". Just check the links to your main
page to make sure they refer to it the same way.
NOTE: If you are using FrontPage, you
should NEVER use regular FTP to upload your files. This will damage
the extensions. Stick with one or the other all the
time.
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